Website chat · WhatsApp · Email
Your website, answering customers.
An AI assistant on your site that answers questions, captures requests and brings every conversation into one shared inbox for your team.
Contact us nowYour Company
Online
Example conversation
Do you ship spare parts to Germany?
Yes, we ship across the EU. Lead times depend on the part. Shall I pass your request to our sales team?
Yes please, it's for a pump model X200.
Done. A colleague will reply by email shortly.
Handed over to Sales
What it does
Customer writes
- Website chat
AI assistant
Works under your rules
Answers from your content
Trained on your website, catalogues and FAQs
Captures leads after hours
Collects requests and contact details
Outcome
Answered on the spot
Common questions resolved by the AI
Your team · one shared inbox
Routed to the right person
Sales, support or the team you choose
Human handoff
A colleague takes over whenever needed
Connects to your systems
- CRM
- ERP
- B2B portal
AI under your control
Your limits
You define what it answers, what it doesn't, and when it hands over.
Human oversight
Your team sees every conversation and can step in at any time.
Privacy by design
Set up to support your compliance with GDPR and applicable US privacy laws such as the CCPA. Data processing agreement included.
How we deliver
- 1
Discover
We map your questions, channels and who should handle what.
- 2
Configure
We set up the assistant, train it on your content and connect your channels.
- 3
Launch & support
We go live, review conversations with you and keep improving it.
See it in action
Open the chat on www.svapna.com
Ask it anything about our services, then talk to us about yours.