Last updated: 19 June 2026

This Privacy Policy explains how Svapna S.r.l. processes personal data collected through this website, in accordance with Regulation (EU) 2016/679 (the “GDPR”) and applicable Italian data-protection law. It covers the contact form, optional analytics and the rights you can exercise over your data.

1. Data Controller

The data controller responsible for the processing described here is:

2. What data we collect

We process personal data only in two cases:

  • Data you provide via the contact form: name, email address, company name, phone number (optional) and the content of your message. The phone field is optional; all other required fields are needed to handle your enquiry.
  • Technical and usage data: if, and only if, you accept analytics cookies, we collect aggregated and pseudonymised information about how the site is used (for example pages viewed and approximate location derived from a truncated IP address). See our Cookie Policy for details.

We do not knowingly collect special categories of data, and we do not carry out automated decision-making or profiling that produces legal effects on you.

3. Purposes and legal basis

  • Responding to enquiries submitted through the contact form — to review your request, reply to you and discuss a possible engagement. Legal basis: pre-contractual measures taken at your request (Art. 6(1)(b) GDPR).
  • Analytics and site improvement — to understand how the website is used and improve it. Legal basis: your consent (Art. 6(1)(a) GDPR), which you can withdraw at any time.
  • Security and abuse prevention — basic checks (such as anti-spam measures on the form). Legal basis: our legitimate interest in keeping the site secure (Art. 6(1)(f) GDPR).

4. Cookies and analytics

Essential storage is used only to remember your privacy choices. Analytics scripts (Google Tag Manager / Google Analytics) are loaded exclusively after you grant consent in the cookie banner, and never before. Full details, categories and how to change your choice are in our Cookie Policy.

5. Who has access to your data

Your data is handled by authorised staff of Svapna S.r.l. and by carefully selected providers acting as data processors under Art. 28 GDPR, strictly for the purposes above:

  • our website hosting and email providers;
  • the third-party service that delivers contact-form submissions to us;
  • Google, for analytics, only where you have given consent.

We do not sell your personal data and do not share it for third-party marketing.

6. International transfers

Where a provider (such as Google) processes data outside the European Economic Area, the transfer is covered by appropriate safeguards, such as the EU–U.S. Data Privacy Framework or the European Commission’s Standard Contractual Clauses.

7. Data retention

  • Contact-form data: kept for the time needed to handle your request and any resulting business relationship, and then for the period required to comply with legal obligations.
  • Analytics data: retained in aggregated/pseudonymised form for a limited period (typically up to 24 months) and then deleted or further anonymised.

8. Your rights

Under Articles 15–22 GDPR you have the right to access your data and to request its rectification, erasure, restriction or portability, as well as to object to processing based on legitimate interest and to withdraw consent at any time (without affecting processing already carried out).

To exercise these rights, contact us at [email protected]. You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali, garanteprivacy.it).

9. Changes to this policy

We may update this Privacy Policy to reflect changes in our processing or in the law. The “last updated” date above always indicates the current version.